Frequently Asked Questions (FAQ)
Health Screening Preparation
Pre-Screening
We respectfully request that you refrain from consuming any food or beverages for 8 hours preceding your scheduled appointment. Plain water is acceptable. Continue taking your prescribed medications as usual, except for anti-diabetic medication, unless otherwise advised by your doctor.
If you are feeling unwell on the day of your screening, please let us know. We will be happy to help you reschedule your appointment. Being unwell or taking certain medications, such as antibiotics, may affect some screening results.
Please allow up to 2 hours for the screening process, depending on the package selected.
For Women
For ThinPrep, HPV, urine, and stool tests, we recommend scheduling your screening at least 1 week before or after your menstrual period.
For the Female Hormone Profile, the test is best performed on day 2–3 of your menstrual cycle.
Day Of Appointment
Please bring the following to your appointment:
1. Identification
A valid form of identification, such as your NRIC, passport, or staff pass, for registration and verification.
2. Glasses or Contact Lenses
If you use glasses or contact lenses, please bring them with you. Kindly bring your contact lens case and solution if required, as contact lenses will need to be removed prior to the eye pressure test.
3. Medical Records
Any relevant medical reports, scan results, and a list of your current medications.
Post-Screening
Your screening report will be ready within 3 to 5 days. Multi-Cancer Early Detection screening results may take up to 4 weeks.
Our physician will review your results with you during your post-screening consultation, which can be conducted in person or via teleconsultation, according to your preference.
Commonly-Asked Questions
Can I use insurance for health screening?
Health screenings are generally self-pay, with claims subject to your insurance coverage. Depending on your policy or corporate benefits, your health screening may be eligible for coverage or corporate rates. Please check with your HR department or insurance provider for details.
What can I expect during a health screening?
Health screening gives you a clearer picture of your overall health by assessing your risk of certain diseases, looking for early signs that may warrant further assessment, and identifying lifestyle factors that you can change to support better health.
Can I proceed to health screening after vaccination?
We generally recommend scheduling your health screening at least two weeks after vaccination. If you have recently received a COVID-19 vaccination, please schedule your mammogram or breast ultrasound at least 6 weeks after vaccination.
Can I have a health screening if I am unwell?
It is best to postpone your health screening until you have fully recovered, as being unwell and certain medications may affect your results. We recommend waiting 1 to 2 weeks after your symptoms have resolved. If you are still feeling unwell, consult a doctor for a medical assessment before scheduling your screening.
Can I have a health screening if I am pregnant?
Routine health screening is generally not recommended during pregnancy, as some test results may be affected by normal physiological changes during pregnancy. Your obstetrician will advise on the appropriate prenatal screening tests for you. If you are pregnant or think you may be pregnant, please inform our team before your appointment.
Can I use MediSave for health screening?
MediSave may be used for certain eligible diagnostic tests, subject to the applicable eligibility requirements and withdrawal limits. For the latest information, please refer to the Central Provident Fund Board (CPF) website. Kindly note that full payment is required at the clinic or radiology centre upon your visit. Your reimbursement will be processed within 2 months, subject to applicable MediSave withdrawal limits.
What are the available payment options?
Please be advised that we accept cashless payments only.
Book Your Health Screening Today
Taking care of your health starts with one simple step. Whether you are planning a routine check-up or a comprehensive health screening, our team is here to guide you with personalised care and a seamless booking experience.
Please fill out this form for our team to get in touch with you to schedule your consultation. We will get back to you the next working day. For urgent requests, please WhatsApp us or call the centre.